{"id":30341,"date":"2026-10-22T12:47:18","date_gmt":"2026-10-22T12:47:18","guid":{"rendered":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/claims\/"},"modified":"2026-10-23T12:04:15","modified_gmt":"2026-10-23T12:04:15","slug":"claims","status":"publish","type":"page","link":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30341\" class=\"elementor elementor-30341 elementor-30147\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa820c4 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"aa820c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa968ba e-con-full e-flex e-con e-child\" data-id=\"fa968ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244e425 elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"244e425\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-white wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-white subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tclaims\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Report a claim<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>For a defect, a delivery problem or a missing part, fill in the form. We reply within 1 working day and give you a claim number.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffaba5b elementor-widget__width-initial wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"ffaba5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f30439-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"30439\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/30341#wpcf7-f30439-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"30439\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f30439-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"dolabro-claim-form\">\n\t<div class=\"dolabro-claim-grid\">\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Full Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Email Address<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Phone<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Order or Invoice Number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Model<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-model\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product-model\"><option value=\"\">Select model<\/option><option value=\"C3520\">C3520<\/option><option value=\"B1120\">B1120<\/option><option value=\"A1620\">A1620<\/option><option value=\"DC2003\">DC2003<\/option><option value=\"Battery \/ Charger\">Battery \/ Charger<\/option><option value=\"TrackPro\">TrackPro<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Serial Number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"serial-number\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-field\">\n\t\t\t<p><label>Purchase Date<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"dolabro-claim-section\">\n\t\t<div class=\"dolabro-claim-title\">\n\t\t\t<p>TYPE OF CLAIM\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-radio\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-type\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"claim-type\" value=\"Defective on arrival\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Defective on arrival<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"claim-type\" value=\"Defect during use\" \/><span class=\"wpcf7-list-item-label\">Defect during use<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"claim-type\" value=\"Missing part\" \/><span class=\"wpcf7-list-item-label\">Missing part<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"claim-type\" value=\"Transport damage\" \/><span class=\"wpcf7-list-item-label\">Transport damage<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"dolabro-claim-message\">\n\t\t<p><label>Description<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"claim-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describe the problem in detail...\" name=\"claim-description\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"dolabro-claim-uploads\">\n\t\t<div class=\"dolabro-claim-title\">\n\t\t\t<p>PHOTOS (UP TO 5)\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-upload-note\">\n\t\t\t<p>Upload photos of the product or damage.<br \/>\nJPG, PNG or WEBP, maximum 3 MB per photo.\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dolabro-claim-upload-grid\">\n\t\t\t<div class=\"dolabro-claim-upload\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"photo-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-1\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dolabro-claim-upload\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"photo-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-2\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dolabro-claim-upload\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"photo-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-3\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dolabro-claim-upload\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"photo-4\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-4\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dolabro-claim-upload\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"photo-5\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-5\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"dolabro-claim-submit\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit claim\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>claims Report a claim For a defect, a delivery problem or a missing part, fill in the form. We reply<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30341","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/pages\/30341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/comments?post=30341"}],"version-history":[{"count":1,"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/pages\/30341\/revisions"}],"predecessor-version":[{"id":30342,"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/pages\/30341\/revisions\/30342"}],"wp:attachment":[{"href":"https:\/\/dolabro.dev.mortar.tovarnaidej.com\/en\/wp-json\/wp\/v2\/media?parent=30341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}